Reference

How istanainpian Handles Your Personal Data

This privacy policy covers every piece of information you share with us when you open an account, make a deposit via DANA, OVO, or GoPay, or contact our support team.

Account data protectionDANA, OVO, GoPay wallet privacyYour right to access your dataClear data retention termsIndonesia-focused policy

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to see the data we hold on your account, request a correction, or ask us to delete specific records, the three channels below are the right places to start. Send your request with your registered account email so we can match it to your profile quickly.

DATA HANDLING STANDARDS

How We Protect and Manage What You Share

We apply SSL encryption to every data transfer between your device and our servers — whether you are on mobile browsing the lobby or completing a GoPay withdrawal. Your account password is stored as a hashed value; we cannot read it, and neither can our support staff. Here is how the four key areas of our data practice work in practice.

Cookies and Tracking We use session cookies to keep you logged in and analytics cookies to see which sections of the lobby are opened most. You can adjust cookie settings in your browser at any time.

Account Security Login attempts trigger an OTP sent to your registered mobile number. Three failed attempts lock the session and prompt an identity check before access is restored.

Data Retention Period We keep your account data for as long as your account is active. If you close your account, transaction records are retained for the period required by applicable financial compliance rules.

Requesting Data Changes Email or live-chat requests for data access, correction or removal are acknowledged within a reasonable timeframe. We verify your identity before actioning any change to your profile.

What We Collect and Why We Need It

istanainpian Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you create an account, we ask for your name, email address, mobile number, and date of birth. This goes into your account profile and stays there. When you deposit or withdraw through DANA, OVO, or GoPay, we record the transaction reference, wallet identifier, and amount

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to keep your account history accurate and to verify your identity as required. We do not store your full e-wallet PIN or password — those stay inside your wallet app where they belong. We also collect device data such as your browser type, IP address, and
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session timestamps. This helps us detect unusual login attempts and keep your account from being accessed without your knowledge. Players in Palembang and elsewhere in Indonesia access the lobby from a range of Android and iOS devices, and session data lets us maintain consistent account security
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across all of them. Availability of our services depends on local law and is limited to eligible regions. We do not sell your personal data to third parties for their own marketing purposes. Any data shared with payment processors like DANA, OVO, or GoPay is strictly
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for completing your transaction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on istanainpian

These are the questions we hear most often from people reading this policy for the first time. If your question is not here, the support channels in the section above are the right next step.

We store your name, email address, registered mobile number, date of birth, and the transaction references linked to your DANA, OVO, or GoPay deposits and withdrawals.

We share data only with payment processors — DANA, OVO, GoPay — to complete transactions. We do not sell your personal data to outside parties for their own marketing use.

Send a data access request via email or live chat using your registered account email. We verify your identity first, then provide a summary of the data we hold.

Yes. Submit a deletion request through email or live chat. Some transaction records may be retained for the period required by applicable financial compliance rules even after deletion.

We store only the transaction reference and wallet identifier needed to verify the payment. Your wallet PIN and full account credentials stay inside your GoPay or OVO app and are never passed to us.

Our services are available where local law permits. Access from regions where our platform is not eligible may be restricted, and this policy applies only to eligible account activity.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gamesistanainpian Casino InfoTerms & Conditions

How istanainpian Handles Your Personal Data

Reach Us About Your Privacy Rights

How We Protect and Manage What You Share

Common Questions About Your Privacy on istanainpian

01 What personal data does istanainpian store when I open an account?

02 Does istanainpian share my data with third parties?

03 How can I see the data istanainpian holds on my account?

04 Can I ask istanainpian to delete my account data?

05 How does istanainpian protect my GoPay or OVO wallet details?

06 Does this privacy policy apply if I access from outside Indonesia?

Privacy Policy

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