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What You Need to Know Before You Play

Our legal terms set out exactly how your account, your data, and your access to istanainpian operate — written plainly so you can read them without a law degree.

Account TermsPrivacy & DataJurisdiction ConditionsDANA, OVO, GoPay Wallet TermsContact & Complaints
istanainpian What You Need to Know Before You Play
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We keep our data practices narrow: we collect what is needed to run your account, verify your wallet identity for DANA, OVO, or GoPay transactions, and meet the recordkeeping obligations that apply to us. Nothing more goes into our systems. Here is how we handle the four areas that matter most to your account.

Data Collection Scope

We collect your registration details, wallet payment references, and session logs. We do not collect payment credentials directly — those stay inside your DANA, OVO, or GoPay app.

Cookies and Session Tracking

We use session cookies to keep you logged in and functional cookies for lobby navigation. Analytics cookies are optional; you can adjust these in your browser settings without losing account access.

Account Security Practices

Account logins use OTP verification sent to your registered mobile number. If your number changes, update it through account settings before your next session to avoid being locked out.

Retention and Deletion

Account data is held while your account is open and for the regulatory retention period after closure. You can request deletion of non-essential data at any time through the support portal.

LEGAL CONTACT PATHS

Reach Us on a Legal or Policy Matter

If you have a question about how your data is stored, want to request a copy of your account records, or need to raise a formal complaint about how these terms were applied, we have direct channels for each. Use the contact path that matches your query type — general account help and legal data requests go to different queues so your request reaches the right team without delay.

Data & Privacy Requests Send a written data-access or deletion request through our account support portal. Include your registered email and the specific data category you are requesting or disputing.
Account Terms Disputes For formal disputes about how account terms were applied — including wallet payment references via DANA, OVO, or GoPay — open a support ticket tagged as a legal query for priority routing.
General Policy Questions Routine questions about what we collect, how long we retain it, and what your rights are can be sent to our support chat. Response handling depends on queue volume; legal queries are separated from gameplay support.

Common Legal and Policy Questions

These are the questions we get most often about our terms, your rights, and how we handle account and data matters. If yours is not here, open a support ticket tagged as a legal query.

Eligibility depends on local law in your specific region. We do not confirm legality for every area — check whether access is permitted where you are before opening an account.

We store your registration details, your verified mobile number, session logs, and wallet transaction references from DANA, OVO, or GoPay. We do not store your wallet PIN or full card details.

Send a data-access request through the support portal with your registered email and the data category you want. We process these separately from general gameplay support tickets.

Yes. You can request deletion of non-essential data at any time. Some data must be retained for the regulatory period after account closure and cannot be removed ahead of that window.

We post updates on this page and note the revision date. Continuing to use your account after the update is posted means you accept the revised terms as written.

Functional and session cookies are needed for lobby navigation and login. Turning those off will affect your account. Optional analytics cookies can be disabled without any impact on your access.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.